10234 views | 0 0 | Last updated on Sep 21, 2020 Missing Book Interlibrary Loan Articles ILL Visiting Scholar Community user
Interlibrary Loan allows us to borrow from and lend to other libraries. When K-State Libraries don’t own the item(s) you need, or the items are unavailable, you can request an interlibrary loan. In this FAQ, you'll find information on the following aspects of Interlibrary Loan:
Although there is a fee for K-State, rarely is it passed onto patrons. If there is a fee or a charge for a special item, you will be asked if you wish to pay the charge (prior to us getting the item).
Distance Patrons
We do not charge for scanning articles or for shipping materials to distance students and instructors, but you are responsible for the cost of shipping materials back to the library.
We will ship physical materials like books and musical scores for distance users. For students serving in the military or students/faculty living overseas, we will ship K-State Libraries' materials to an APO address or other international address. We will not ship borrowed materials from other libraries overseas.
Interlibrary Loan will try to borrow class-required textbooks from other libraries, however we may be unable to borrow them since they are often checked out by students at other libraries. We may have a copy, or an older edition, of your textbook in our Course Reserves.
You can submit Interlibrary Loan requests through our ILLiad system. This system will allow you to not only submit requests, but also to edit them, ask for renewals, and download articles you have requested as PDF files. It is easy to set up an account:
The item I need is already checked out:
You can also
After submitting a request, you can check the status of a request by choosing the ILLiad Home near the top left. You will be notified at whatever email you provided when you set up the account with further updates. You can also contact Interlibrary Loan directly by emailing ill@ksu.edu or calling 785-532-7440.
The library doesn't have the item I need:
You have several options:
If you are in a hurry, you could check the catalog at the Manhattan Public Library or check other local libraries to see if they have the item you need. You can do this by checking the WorldCat database.
Document delivery is a service provided by Interlibrary Services (ILS) to K-State faculty, staff, and students, for K-State Libraries-owned material. ILS staff will scan and post PDF files for retrieval from your ILLiad account upon email notification.
We will scan:
Allow at least 5 business days to process your request.
Typically, there is a 2-5 day waiting period for electronic items like journal articles or book chapters. Physical materials can take between 3-10 days for us to receive the item on campus. Distance users should expect at least 6-17 days for UPS delivery of the requested item. Be sure to verify your shipping address is up-to-date - if you aren't sure, log in to ILLiad, and select "My Account" in the upper right corner.
Please allow plenty of time when making requests so our staff has a better chance of meeting your deadlines.
You will receive an email when your item is ready to be picked up. If you have requested physical material, it will be waiting for you at the location you chose on your request—Library Help at the Union, Weigel Library, Math/Physics Library, Veterinary Medical Library, or K-State at the Polytechnic Library.
If you have requested an electronic article or book chapter, log into your ILLiad account to retrieve a copy of it from under the "Available for Download" section.
When requesting a renewal, you'll receive a tentative two-week renewal. The lending library may give you a longer or shorter renewal, or occasionally will not approve the renewal. You will be notified by email of the lending library's response.
You can return any interlibrary loan items to the library help desk where you checked it out, or any of our bookdrop locations.
Send us an e-mail at ill@ksu.edu or call 785-532-7440.
Can non-university users use Interlibrary Loan services?
No, please contact your local public library for this service.
Can I use Interlibrary Loan if I am a visiting scholar?
You may be able to. Your K-State department would need to submit the “Special Access eID (general use)” form and ask for “Remote (off-campus) library access” and “Library checkout” so library staff can consider the request for library services.
If the Libraries has an ebook version of a book, can I still request a print copy?
Currently we are borrowing print copies only if there is a special need.
What if I receive an incomplete or unreadable copy?
If the pages are unreadable, missing, or wrong, save or print what you received because your original PDF file will be gone once we request a re-send. To request a new copy, contact Interlibrary Services and tell us the Transaction Number of the request and which page(s) was omitted or unreadable.
Can I borrow or purchase a copy of a dissertation or thesis?
However, Interlibrary Services can usually borrow dissertations and theses. If you are looking for dissertations or theses from other universities, many are accessible online through ProQuest Dissertations & Theses Global. Electronic versions of many K-State dissertations, theses, and reports are also available free from K-State Research Exchange (K-REx).
How can I tell if an article I want is offered in English or another language?
Most of the databases on K-State Libraries' website have a "language" field. Try clicking on the article title to see the complete information about the article. We can try to borrow items in other languages - on your request form you can specify acceptable languages (besides English).
How can I cancel an ILL request?
To cancel an ILL request, log into ILLiad, select the item request you'd like to cancel, and click the "Cancel Request" option. If you do not see this option, feel free to send an email to ill@ksu.edu or call 785-532-7440.
